MERRY CHRISTMAS AND HAPPY NEW YEAR
MERRY CHRISTMAS AND HAPPY NEW YEAR
SARAH’S PET CARE SERVICES LEICESTER M: 07840 766858 www.sarahspetcareleicester.com
Please read below, to make sure you are familiar with and agree to our Terms and Conditions.
Regular Dog Walking Our payment terms are weekly, and we accept Bank transfer or Cash. We realise on occasion you might need to cancel or re-arrange a walk; we are flexible with our dog walking terms but please try to give us at least 24 hours’ notice to cancel a walk.
House-Sitting Deposits are required for all House-Sitting Bookings and are non-refundable. The deposit is approx. a third of the overall fee. This is to hold your dates for you. Please note a booking is not held until the deposit is paid in full.
We want to provide the best service we can to all our clients and do not want to have to turn down house-sitting bookings unnecessarily for any of our customers therefore we ask for deposits to ensure fairness to all parties.
Pet Care Visits We may ask for a part payment towards any longer bookings of a week plus or payment in full for shorter bookings to confirm and hold the dates.
Cancellation Policy Pet/House-sitting any deposit paid is non-refundable upon client’s cancellation of the booking. Changes and Amendments to Booked Pet visits/House-sitting whilst we will always try to accommodate any slight alterations to an existing booking that you may have with us, please be aware if the booking is being significantly changed i.e., reduced by several days in length we will deduct a percentage from the deposit paid to reflect the reduction in the stay that was originally booked.
Insurance We are insured with Protectivity Insurance to provide dog walking for up to six dogs, training, pet-sitting, pet minding, pet transportation taxi, dog, and cat grooming. In the event of accidental injury or damage to third parties’ property to the limit of £1,000,000 for any one event.
Cameras and Recording Devices Homeowners should disclose any external and internal camera surveillance and pet monitoring systems to include audio sound recording technologies before any housesitting booking is agreed upon, any internal cameras and recording devices should be disabled for the duration of the housesitting.
In the event of inclement weather or natural disaster Sarah's Pet Care Services is entrusted to use best judgement in caring for your pet/s and shall be held harmless for any consequences related to such decisions.
In the event of personal emergency or illness to the assigned pet sitter the client authorises Sarah's Pet Care Services to arrange another authorised sitter.
It is the responsibility of the client to inform their own insurers they have engaged the services of Sarah's Pet Care Services to provide a pet/house sitting service.
Most insurers welcome the use of a house sitter.
Sarah's Pet Care Services is authorised by the client to seek veterinary care with release from all liability for treatment expenses. Although Sarah's Pet Care Services will take every reasonable care always, due to the unpredictability of animals, Sarah's Pet Care Services will not be held liable for the death or injury of pet/s or animals.
Use of our services is deemed as acceptance of our terms and conditions.
Copyright © 2018 Sarah's Pet Care Services - All Rights Reserved.
Friendly, Reliable, Insured.
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