MERRY CHRISTMAS AND HAPPY NEW YEAR
MERRY CHRISTMAS AND HAPPY NEW YEAR
Website privacy policy
This website is operated by Sarah O'Connor, Sarah's Pet Care Services. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about:
Who we are
Sarah O'Connor and Trevor Holmes, Sarah's Pet Care Services collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.
The personal information we collect and use
a) Personal information you provide to us
We collect the following personal information that you provide to us:
Name, address, email, telephone numbers and/or the area you live.
Some examples of when we collect this information include:
when signing up to our emails and/or filling out our online contact form.
b) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.
How we use your personal information
We collect information about our users for the following purposes:
To contact you about our Pet Care Services and send information relevant to your enquiry.
Who your information may be shared with
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will not share you personal information with any other 3rd parties.
Whether personal information has to be provided by you, and if so why
For the purpose of us providing you with a Pet Care Service.
How long your personal information will be kept
We will hold your personal information for the following periods:
We store our customers information, names, addresses, emails and contact details when we are providing Pet Care Services.
For the purposes of UK Tax Laws customer information such as names and addresses will be stored on file for 6 years.
These periods are no longer than necessary in each case.
Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information:
To fulfil our agreement with you to provide a House/Pet Sitting and/or Dog Walking Service.
Consequence of our use of your personal information
The consequence to you of our use of your personal information is:
We use your personal information to provide you with a Pet Care service, Dog Walking, House-Sitting and or Pet Visits.
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisation measures to keep your information secure.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Transfers of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.
What rights do you have?
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further informaiton on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
Changes to the privacy policy
This privacy policy was published on 27/11/2018 and last updated on 27/11/2018.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:
Notice in the news section of our website or email.
Contacting us
If you have any questions about this policy or the information we hold about you, please contact us by:
e-mail: sarahspetcaresrv@gmail.com
post:
Sarah's Pet Care Services
31, Norfolk Walk,
Leicester
LE3 5ps
Copyright © 2018 Sarah's Pet Care Services - All Rights Reserved.
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